Privacy Policy for the Website of The Cornish Funeral Company Ltd

Updated on 15th June 2021

Company: The Cornish Funeral Company Ltd
Registered Company Address for England:
The Old Carriage Works, Moresk Road, Truro, Cornwall, TR1 1DG

Contact us:

Carharthen Forge, Tresillian, Truro, Cornwall, TR2 4AB Tel: 01872 521172 Monday – Friday 9am – 5pm E-mail:

Privacy Policy

We respect concerns about the privacy of your personal information. Please review our Privacy Policy below for how we collect, use, disclose and manage your personal information. This Privacy Policy applies solely to information collected through this Site and not other sources.

Collection of your personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

What data do we collect?

We collect personal information about you (i.e. information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address etc. and passwords) through this website, ONLY where you voluntarily submit it.
This may be when you request information through a contact form or email, submit comments or participate in some survey or other feature of the website.

Providing personal information is up to you. If you do not want your personal information collected, please do not submit it. (However, if you do submit the data and subsequently want it removed you only need to contact us on the details above to request this).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the

cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

How we use your personal data

We may use your personal information as follows:
o To respond to your questions, comments, requests or survey responses.
o For other purposes set out when your information is collected or in any additional

terms and conditions applicable to the particular feature of the Site.
At the point of collection of your information, where appropriate, we will provide you with an “opt-in” mechanism. An “opt-in” mechanism will provide you the opportunity to positively indicate that you would like or do not object to our sending you further communications which are outside the scope of your original communication to us.
We will not send you any such communications unless you have “opted-in”.
Opting-in will be up to you and, in addition, if you do not want us to continue to use your personal information for a particular purpose you may “opt-out” at any time by contacting us as provided above.

Sharing personal data

We will not provide any of your personal information to any third parties, except as outlined below, without your specific consent:

o Fordisclosuresrequiredbylaw,regulationorcourtorder.
o Forthepurposeoforinconnectionwithlegalproceedingsornecessaryfor

establishing, defending or exercising legal rights.
o WeuseGoogleAnalyticstohelpusunderstandhowourcustomersusetheSite–you

can read more about how Google uses your Personal Information
here: You can also opt-out of Google Analytics here:

o WeuseafewtrustedServiceProviderstohelpdeliverourwebsiteservices.Allour suppliers are subject to the appropriate safeguards operating in full compliance with Data Protection Law.

o Hostingprovider–tohostourwebsiteandconnecteddatabase
o Emailprovider–tosendnotificationsormessagesrelatingtowebsiteserviceswhich

you have opted in to.
o WebsitePluginproviders–toincreasethefunctionalityandsafetyofthewebsite o Ifyouwishtoseealistoftheseproviderspleasecontactusontheabovedetails.

How data will be used

A Natural Undertaking Limited will process personal data (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR).

Length of time personal data is stored

We will only retain information for as long as is necessary to deliver the service safely and securely. We may need to retain some records to maintain compliance with other applicable legislation – for example finance, taxation, fraud and money laundering law requires certain records to be retained for an extended duration, in some cases for up to seven years.

Collection of additional data

Like most websites we use cookies.
If you are browsing our website, we will not collect any information which will identify you by name unless your IP address matches information already knowingly volunteered by you. If this information matches existing data records we will collect information about which pages were visited and whether you are using our website using a mobile phone, tablet or PC. We collect information using cookies and/or traffic data which uses IP addresses or other numeric identifiers, which analyse navigation and use of the website (e.g. Google Analytics) A cookie is a text file that is used by many websites to identify your computer to their server. Cookies in themselves do not identify the individual user, just the computer used. We use cookies via Google Analytics to track traffic on our website. We only ever use this data at an aggregate level and do not identify individual users through this process.
These cookies are only used by us and this data is never shared with any other organisation. You do not have to have cookies activated on your web browser to view this website.

Checking or Removing Your Personal Information

If you wish to verify, correct, remove or update any of your personal information collected through this Site, contact us at the above “Contact” address, telephone number or e-mail.

o Right of access – you have the right to request a copy of the information that we hold about you.

o Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

o Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

o Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

o Right of portability – you have the right to have the data we hold about you transferred to another organisation.

o Right to object – you have the right to object to certain types of processing such as direct marketing.

o Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

o Right to judicial review: in the event that The Cornish Funeral Company Ltd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


In the event that you wish to make a complaint about how your personal data is being processed by The Cornish Funeral Company Ltd, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and The Cornish Funeral Company Ltd:-

Supervisory authority contact:

Information Commissioner’s Office Wycliffe House,
Water Ln,


Tel: 0303 123 1113

The Cornish Funeral Company Ltd contact

Katrina or Terry Wagstaff
The Cornish Funeral Company Ltd Carharthen Forge

Tel: 01872 521172